Delivering Feedback That Works

… in 2 minutes or less

Program Length: 3.0 – 4.0 hrs

Employers, co-workers, and even parents report that they would probably do a better job of giving feedback to others if they only had more time to do it. Well, we can’t give you more time in this workshop, but we can give you a practical roadmap for giving feedback that is both highly efficient and highly effective. The road to better performance is paved with effective feedback, and Greg’s got just the plan to make it a shorter trip!

PROGRAM OUTLINE: Download PDF ›

I Delivering Effective Feedback

  • Facilitated discussion on why this highly effective tool is so seldom used effectively
  • Feedback defined and redefined

II Understanding the 4 Pillars of Effective Feedback

  • Clear expectations
  • Context
  • Specificity
  • Impact

III Feedback to Reinforce

  • Ground Rules
  • Blueprint for the feedback to reinforce process
  • Practicum including multiple role-plays for each participant in triad format

IV Feedback to Develop

  • Ground Rules
  • Blueprint for the feedback to develop process
  • Practicum including multiple role-plays for each participant in triad format

V Additional Applications of the Feedback Model

  • Performance evaluations
  • Recognition write-ups
  • Disciplinary actions

VI Using the Feedback Models to Manage Upward

  • Getting clear expectations from your boss
  • Getting more effective feedback from your boss

VII Key Points

  • Major “do’s” and “don’t” of feedback
  • What is really behind why most feedback fails