Captive property and casualty insurance agents,
this is the answer to your prayers!
Shift your team's service level from tolerable to extraordinary with this six-step program.
Over the past 2 decades I've successfully delivered training to more than 10,000 captive agents and nearly 15,000 of their employees in 125 cities across 42 states. Now I'll show you course by course exactly what I've been teaching for years and you don't have to wait for me to come to your city or wait for your company to provide it. Oh... and did I mention that along the way I actually was the owner of a captive agency as well? So this is not about theory. It's about practical and tactical training that works in the real world.
Let me set the scene.
You've got a busy team, you're busy. Finding time away from the "work" to train = time away from production and sales so it's hard to justify.
It would be great if your team could just assimilate the training without the distraction of attending it live.
Your team has so many areas where they could improve but isn't always easy acknowledging you need help.
You're not even sure you have the right employees, so investing in high-priced live training may seem like a lost cause........
You do know that you could be better at client retention. You may be regularly shelling out profits buying internet or warm transfer leads and believe that those customers aren't likely to stay anyway.
Start with our introductory course, "DESPERATELY SEEKING SERVICE... Looking BEYOND mere client satisfaction"
The third course will be "THE CHAMELEON APPROACH... Why one size does NOT fit all in client interactions and how to use this to your advantage to write more business and reduce client cancellations"
We'll follow this with "THE ANTI-GHOSTING PROTOCOL... A step by step process designed to reduce the likelihood of your prospects DISAPPEARING on you when it's time to close the deal"