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PROGRAM LENGTH: 1HR – 1.5HRS

The 93% Rule
What People Really Listen To...

 

Studies have shown that when others listen to us, only 7% of what they “hear” is words

That means that “93%” of what they “listen” to is our tone of voice and body language. In this workshop, Greg looks at some common applications and misapplications of “The 93% Rule” in personal and professional interaction and how it is impacting relationships and productivity. “The 93% Rule” is a message that everyone should “hear” and “listen” to..

What we'll cover

1. Leadership, Service, Communication, and the 93% Rule

  • The 93% Rule explained

  • 7% Words

  • 38% Tone of Voice

  • 55% Body Language

2. The 93% Rule Personified

  • The A-List

  • The B-List

  • Reflective qualities of the 93% Rule

3. The 93% Rule Applied

  • The 93% Rule - Over the Phone

  • The 93% Rule - During In-Person Meetings

  • The 93% Rule - During Virtual Meetings

  • The 93% Rule - In play when you’re not even aware of it

4. Lessons We Can Learn

  • FAQs about The 93% Rule
  • Albert Schweitzer on Influence 
  • Lessons from Sarah

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