DELIVERING FEEDBACK THAT WORKS - In 2 Minutes or Less
Highly Efficient and Effective Feedback:
Learn to provide feedback in just 2 minutes or less, saving you valuable time while maximizing impact on agency performance.
Reduced Confrontation and Ill Will:
Reduce the chances of feedback leading to confrontation, combativeness, and strained relationships within your team.
The 4 Critical Pillars of Effective Feedback:
Understand the key pillars that underpin effective feedback and how they can bolster consistent performance within your organization.
GPS for "Feedback to Reinforce 1.0":
Discover strategies for acknowledging and promoting desirable behaviors in your agency.
GPS for "Feedback to Develop":
Master techniques for replacing undesirable behaviors and encouraging growth within your team.
GPS for "Feedback to Reinforce 2.0":
Learn how to celebrate and enhance incremental progress, fostering a culture of continuous improvement.
Practicum with Real-World Scenarios:
Apply the concepts learned in the course to real-world scenarios within your agency, ensuring practical understanding and immediate impact..
TOOLBOX
TRAINING
YOUR INSTRUCTOR, GREG GRAY
Comprehensive Feedback Techniques: Unlike other courses, we go beyond the basics of giving feedback. Our course offers distinct strategies for reinforcing positive behaviors, developing areas of improvement, and encouraging progress.
Real-World Application: The inclusion of a practicum with real-world scenarios ensures that you can immediately apply what you learn to your agency operations.
Reduced Confrontation: Our approach to feedback delivery is designed to reduce the chances of confrontation, making it an invaluable tool for improving team performance and maintaining a positive work environment.
Time-Efficient Strategies: We understand the time constraints faced by busy leaders. This course is designed to help you become highly efficient when delivering feedback without compromising effectiveness.
ON SITE TRAINING EXCLUSIVELY FOR YOUR TEAM*
Greg will come to you to deliver on-site training live and in person scheduled on the date and time and at the venue of your choosing.
We’ll set up a pre-training consultation meeting so that YOU can decide what training objectives and outcomes are most relevant and needed for YOUR team in real time.
Your training will be tailored to align with your agency’s culture, policies, and procedures so that the skills learned will be plug and play in your specific agency environmant.
You'll have the opportunity to choose from over a dozen proven high impact training topics so that you can focus on targeting the outcomes of writing more new business, moving the needle upward for customer retention, or both.
You’ll have the option to focus on a single topic, combine topics or, if need be, we can custom design training just for you so that the training is laser focused on what YOU believe is most important.
Every participant will receive an interactive workbook as a takeaway so that you and your staff can reference or revisit the training materials and content whenever you wish.
We’ll schedule a virtual post training session with you and your team so that you can either follow up with a deeper dive and Q&A from the last training topic OR you can utilize the follow-up session for a different training topic altogether. YOUR CHOICE!
If you buy the 20 Hour package, you’ll receive the bonus of an additional 2 hours of training. That’s 22 hours of LIVE training in total!
Travel expenses for On-Site Training will be invoiced separately.
LIVE VIRTUAL TRAINING EXCLUSIVELY FOR YOUR TEAM*
Virtual training scheduled on the date and time of your choosing
We’ll set up a pre-training consultation meeting so that YOU can decide what training objectives and outcomes are most relevant and needed for YOUR team in real time.
Your training will be tailored to align with your agency’s culture, policies, and procedures so that the skills learned will be plug and play in your specific agency environment.
You'll have the opportunity to choose from over a dozen proven high impact training topics so that you can focus on targeting the outcomes of writing more new business, moving the needle upward for customer retention, or both.
You’ll have the option to focus on a single topic, combine topics or, if need be, we can custom design training just for you so that the training is laser focused on what YOU believe is most important.
Every participant will receive an interactive workbook as a takeaway so that you and your staff can reference or revisit the training materials and content whenever you wish.
If you buy the 20 Hour package, you’ll receive the bonus of an additional 2 hours of training. That’s 22 hours of LIVE training in total!
Training is up to 2 hours in duration
Travel expenses for On-Site Training will be invoiced separately.
You’ll have the option to focus on a single topic or combine topics for your single training session with Greg.
We can further customize the training so it is laser focused on what YOU believe is most important.
Every participant will receive an interactive workbook as a takeaway so that you and your staff can reference or revisit the training materials and content whenever you wish.
We’ll schedule a virtual post training session with you and your team so that you can either follow up with a deeper dive and Q&A from the last training topic OR you can utilize the follow-up session for a different training topic altogether. YOUR CHOICE!
Training is up to 2 hours in duration
Travel expenses for On-Site Training will be invoiced separately.